Faqs
Q:What forms of payment do you accept?
A:Cash, Check, Venmo, Apple Pay, Cashapp, Credit Card (3.5% fee)
Q:We will miss a lesson, how do we schedule a make-up?
A: Contact your teacher directly to schedule a make up. You have two weeks from the missed day to make up a missed lesson. If the lesson is not made up then the student will forfeit the credit.
Q:My teacher was out and missed a lesson, what do we do?
A:If a teacher misses a lesson, they have 60 days to make it up. If they do not make up the next lesson then the balance will be removed from your next bill. Only if it is a teacher cancellation.
Q:I get paid at different intervals than most people. Can I arrange for payment on a different day?
A: Yes! We are flexible, and willing to work with you. All you need to do is let us know. Please contact James to arrange payment.
Q: I had a no call no show, am I still charged?
A: Yes, all no call no shows will be charged full lesson rate.
Q: I need to cancel a lesson, how much notice should I give?
A:Please provide at least two hours notice. Cancellations may be charged if less than two hours notice is given.
Q: Do you have recitals?
A: Yes! We have two planned recitals, one in the winter and one in the summer!
Can’t find an answer to a question you have? Please fill out the contact form below and we will do our best to get back to you ASAP.
A:Cash, Check, Venmo, Apple Pay, Cashapp, Credit Card (3.5% fee)
Q:We will miss a lesson, how do we schedule a make-up?
A: Contact your teacher directly to schedule a make up. You have two weeks from the missed day to make up a missed lesson. If the lesson is not made up then the student will forfeit the credit.
Q:My teacher was out and missed a lesson, what do we do?
A:If a teacher misses a lesson, they have 60 days to make it up. If they do not make up the next lesson then the balance will be removed from your next bill. Only if it is a teacher cancellation.
Q:I get paid at different intervals than most people. Can I arrange for payment on a different day?
A: Yes! We are flexible, and willing to work with you. All you need to do is let us know. Please contact James to arrange payment.
Q: I had a no call no show, am I still charged?
A: Yes, all no call no shows will be charged full lesson rate.
Q: I need to cancel a lesson, how much notice should I give?
A:Please provide at least two hours notice. Cancellations may be charged if less than two hours notice is given.
Q: Do you have recitals?
A: Yes! We have two planned recitals, one in the winter and one in the summer!
Can’t find an answer to a question you have? Please fill out the contact form below and we will do our best to get back to you ASAP.