Faqs
Q:What forms of payment do you accept?
A:Cash, Check, Venmo, Apple Pay, Cashapp, Credit Card (3.5% fee)
Q:We will miss a lesson, how do we schedule a make-up?
A: Contact your teacher directly to schedule a make up. You have two weeks from the missed day to make up a missed lesson. If the lesson is not made up then the student will forfeit the credit.
Q:My teacher was out and missed a lesson, what do we do?
A:If a teacher misses a lesson they have 2 weeks to make up a missed lesson. If they do not make up the next lesson then the balance will be removed from your next bill.
Q:I get paid at different intervals than most people. Can I arrange for payment on a different day?
A: Yes! We are flexible as long as we know we can work with you. Please contact James to arrange payment.
Q: We are busy people and its easier to do in-home lessons, is there an extra fee?
A: All in-home lessons have a $30 travel fee effective September 1st 2022. Teachers may have variation week to week on arrival time due to travel so please allow 15 mins on each side of your scheduled time for teachers arrival.
Q: I had a no call no show, am I still charged?
A: Yes, all no call no shows will be charged full lesson rate.
Q: I need to cancel a lesson, how much notice should I give?
A: If you need to cancel a lesson then please give your teacher as much notice as possible. If you cancel at your lesson time you may be charged.
Q: Do you have recitals?
A: Yes! We have two planned recitals, one in the winter and one in the summer!
Can’t find an answer to a question you have? Please fill out the contact form below and James will get back to you ASAP.
A:Cash, Check, Venmo, Apple Pay, Cashapp, Credit Card (3.5% fee)
Q:We will miss a lesson, how do we schedule a make-up?
A: Contact your teacher directly to schedule a make up. You have two weeks from the missed day to make up a missed lesson. If the lesson is not made up then the student will forfeit the credit.
Q:My teacher was out and missed a lesson, what do we do?
A:If a teacher misses a lesson they have 2 weeks to make up a missed lesson. If they do not make up the next lesson then the balance will be removed from your next bill.
Q:I get paid at different intervals than most people. Can I arrange for payment on a different day?
A: Yes! We are flexible as long as we know we can work with you. Please contact James to arrange payment.
Q: We are busy people and its easier to do in-home lessons, is there an extra fee?
A: All in-home lessons have a $30 travel fee effective September 1st 2022. Teachers may have variation week to week on arrival time due to travel so please allow 15 mins on each side of your scheduled time for teachers arrival.
Q: I had a no call no show, am I still charged?
A: Yes, all no call no shows will be charged full lesson rate.
Q: I need to cancel a lesson, how much notice should I give?
A: If you need to cancel a lesson then please give your teacher as much notice as possible. If you cancel at your lesson time you may be charged.
Q: Do you have recitals?
A: Yes! We have two planned recitals, one in the winter and one in the summer!
Can’t find an answer to a question you have? Please fill out the contact form below and James will get back to you ASAP.
